Contact us

Our community relations team is available 24 hours a day

To register for project updates, raise an enquiry or make a complaint, please complete the form below. We’ll be in touch.

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    If you’d prefer to speak to a member of our community relations team, please call us on 0800 377 7347 (24 hour). We are here to help.

    Alternatively, you can email us at [email protected] or write to us at Freepost H POINT CONNECTION (no stamp is required).


    For more information on the complaints handling process, please see our How to make a complaint page.

    Who to contact if you want to tender to work on the project

    If you are interested in working on the project, please send your company details to [email protected]. We will then pass them on to our tier one contractors.

    More information can be found on the Job & contract opportunities page.

    Who to contact if you are a landowner

    If you are a landowner and wish to contact our land agents Bruton Knowles, please call 0800 035 2242 or via email: [email protected]

    Alternatively, you can find out more information about land interests by visiting our main website.

    Who to contact if you would like information or documents in an alternative format?

    National Grid is committed to making project information accessible to all users. If you need any information or documents in an alternative format such as large print, Braille or audio tape, get in touch using the above contact details.

    Who to contact for a media enquiry

    If you are a member of the media and wish to contact the National Grid team, please call 0800 377 7347 (24 hour) or email: [email protected]

    Alternatively, you can find out more information on National Grid’s media web page.